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Terms and Conditions

Effective Date: 10-04-2019
Last Updated: 05-01-2025

Welcome to Hyperprospect! These Terms and Conditions ("Terms") govern your access to and use of our services, including marketing consulting, brand strategy, content creation, advertising, and related tools or services (collectively, the "Services").

By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. General Terms

1.1 Eligibility

You must be at least 18 years old and capable of entering into legally binding agreements to use our Services.

1.2 Changes to Terms

We may update these Terms periodically. Any changes will be posted on our website, and continued use of the Services constitutes acceptance of the updated Terms.

1.3 Account Registration

To access our Services, you may need to create an account and provide accurate information. You are responsible for maintaining the confidentiality of your login credentials.

2. Services Offered

Hyperprospect provides a range of marketing and branding solutions to help businesses grow. Our core services include:

• Growth Marketing – Performance-driven advertising, SEO, lead generation, and sales funnel optimization.
• Brand Strategy & Identity – Logo design, messaging, brand positioning, and website development.
• AI-Powered Content & Social Media – Engaging content creation, email marketing, and audience engagement strategies.

These services are tailored for businesses looking to increase brand awareness, drive conversions, and create long-term customer engagement.

3. Pricing and Payment

3.1 Pricing Plans

Our pricing plans vary depending on the services provided. Packages include:

• Starter Plan – $49/month (Ideal for small businesses looking to scale)
• Growth Plan – $99/month (Advanced strategy for expanding brands)
• Enterprise Plan – Custom Pricing (Tailored marketing solutions for enterprises)

3.2 Payment Terms

• Payments are processed automatically at the start of each billing cycle via Stripe.
• All transactions are in USD, unless otherwise stated.
• By providing your payment information, you authorize us to charge the applicable fees to your payment method.

3.3 Taxes

You are responsible for any applicable taxes based on your location.

4. Refund and Cancellation Policy

4.1 Refunds

Refunds are available for the first payment of a subscription only, provided the request is made within 7 days of the initial charge.

• Refunds do not apply to renewal payments, enterprise plans, or custom services.

4.2 Cancellations

• Subscriptions can be canceled at any time through your account settings.
• Access to the Services will continue until the end of the current billing cycle.

4.3 How to Request a Refund

To request a refund, contact us at neeraj@hyperprospect.com with your account details and reason for the request. Refunds will be processed within 7 business days if approved.

5. Use of Services

5.1 Permitted Use

Our Services are intended for professional use, including marketing, branding, and business growth strategies. Any misuse for illegal or unauthorized purposes is strictly prohibited.

5.2 Prohibited Activities

You may not:

• Use the Services to transmit spam, malicious content, or unauthorized communications.
• Reverse-engineer or attempt to extract source code.
• Share account credentials with unauthorized users.

6. Data Collection and Privacy

We collect and process user data as outlined in our Privacy Policy.

• Data is collected to deliver and improve our Services.
• Payment information is securely processed through Stripe and is not stored by us.
• User data is not shared with third parties, except as required to provide the Services or comply with legal obligations.

7. Service Fulfillment Policy

7.1 Service Delivery

• Marketing consultation, strategy development, and branding services are provided within the agreed timelines.
• For custom plans, delivery schedules may vary and will be communicated during onboarding.

7.2 Refunds and Cancellations

• Refunds and cancellations are governed by our Refund Policy outlined above.

8. Compliance with International Payment Regulations

For international transactions processed through Stripe, we use purpose codes that comply with regulations, such as:

• Software Consulting/IT Services (P0807)
• Licensing of Software (P0805)

These codes reflect the nature of our business and ensure regulatory compliance.

9. Intellectual Property

• All content, branding, marketing strategies, and designs provided by Hyperprospect are protected by intellectual property laws.
• You may not use, copy, or distribute our content without explicit permission.

10. Limitation of Liability

• Our Services are provided "as is" and "as available."
• Hyperprospect is not liable for indirect, incidental, or consequential damages arising from the use of our Services.

11. Termination of Services

We reserve the right to suspend or terminate your account if you violate these Terms.

• Termination does not entitle you to refunds for unused portions of your subscription.

12. Contact Information

For questions or concerns about these Terms, please contact us:

📧 Email: support@hyperprospect.com | neeraj@hyperprospect.com
📍 Address (US Office): 444, Alaska Avenue BJY364, Torrance, California 90503
📍 Address (India Office): KM Maiden Heights, Jigani, Bommasandra, Bangalore, KA 560105
📞 Phone: +1 (518) 219-0032 (United States) | +91 9756520769 (India)

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